Front Desk Training
This course is designed for new front desk staff
12 articles
Understanding IconsChapter 1
Navigating the Reservation CalendarChapter 2
Creating a Phone ReservationChapter 3
Taking a PaymentChapter 4
Emailing a guestChapter 5
Refund a paymentChapter 6
How to Cancel a ReservationChapter 7
Adding Items and Packages on reservationsChapter 8
Calendar NotesChapter 9
BlackoutsChapter 10
Selling a Gift CertificateChapter 11
Conclusion and Q&AChapter 12