Business Growth
Strategies to increase direct bookings, guest loyalty, and brand presence.
10 articles
Creating a Direct Booking Campaign
How to create a direct booking campaign and work with the OTAs
Direct Booking Campaign + StrategiesStart here - Course introduction
Maximizing Your Existing Direct BookingsChapter 1
Creating a Direct Booking CampaignChapter 2
Reviews: From Reputation to Revenue
Working with online reviews for your buisness
Why Reviews Matter
How to Get More Reviews
Handling Bad Reviews GracefullyIt's not all bad news - bad reviews can lead to good outcomes.
Monitoring Your Reviews
Leveraging Positive Reviews for MarketingYour reviews can work for you!
Responding to guest reviews in a professional and timely mannerChapter 3
Practical Matters - Get Your GBP Review LinkA GBP Review Link Tutorial